To ensure maximum protection of customer rights when purchasing goods on the Parfumelite.vn website, we have a policy allowing customers to inspect and check goods, and to jointly inspect with the delivery staff upon receipt. This means that when you receive the package from the delivery staff, you are allowed to open it to check the product's appearance before payment.

Note:
- Check if the product is exactly as you ordered? Does the quantity and model match the description? Is the product broken, dented, or damaged during shipping? Inspection may include checking the product's seal, anti-counterfeit sticker, and comparing the product with the purchase invoice. However, you are not allowed to try the product.

- If you have a relative receive the goods on your behalf, they still need to carefully check the goods before accepting them.

- If the delivery staff asks you to sign a confirmation form for joint inspection (meaning you confirm that you have checked and received the product): You should utilize all the benefits of Parfumelite.vn's joint inspection policy before signing.

- If, during the joint inspection, you find the product incorrect or showing signs of damage, you have the right to refuse the delivery.

- For more detailed information, please contact us via hotline: 0779.779.790.