Currently, the issue of protecting sales information, personal information, and confidential business information is quite sensitive in society. Parfumelite.vn always values the information provided by our customers and strictly adheres to privacy principles as a vital goal for our company.

We outline the following absolute guarantees so that our customers are aware and can be sure that we respect all privacy rights and the principles of protecting sensitive personal information when you provide information to the Parfumelite.vn website. Before accessing and posting information, customers should read through the necessary privacy regulations to understand and avoid any unwanted situations later.

I. PRIVACY POLICY
1. Purpose and Scope of Information Collection
The Parfumelite.vn website collects your personal information when you:

+ Register an account on our website.

+ Order products.

+ Participate in surveys, promotions, or other events organized by the Parfumelite.vn website.

+ The personal information we collect may include: Full name, address, phone number, email; information about products you have purchased, purchase history, and activities related to customer service.

2. Scope of Information Use
The personal information collected will only be used internally by the Parfumelite.vn website and for one or all of the following purposes:

+ Processing and managing your orders.

+ Providing customer support services.
+ Sending information about new products, promotions, and other updates that you may be interested in.

+ Improving your shopping experience and enhancing the quality of our services.

+ Conducting market analysis and research to serve the company's business purposes.

3. Information Retention Period
For personal information, the Parfumelite.vn website will only delete this data if the customer requests it.

4. Commitment to Protecting Customer Personal Information:
Parfumelite.vn is committed to ensuring the security of your information when you register your personal information with us. The Parfumelite.vn website commits not to sell, exchange, or share your personal information with third parties, except in the following cases:

+ With your consent.

+ When sharing information is necessary to provide services or process your order (e.g., sharing with shipping companies, etc.).

+ When we are obligated to provide information as requested by law enforcement agencies or as required by law.

5. Individuals or organizations that may access personal information
The entities that may access customers' personal information fall into one of the following categories:
- PARFUMELITE CO., LTD.

- Partners who have signed contracts to perform a part of the services provided by the Company. These partners will receive information according to the contract agreement (which may be part or all of the information depending on the contract terms) to support users in using the services provided by the Company.

6. Address of the unit collecting and managing personal information
PARFUMELITE CO., LTD.
Address: 63 Tu Xuong Street, Xuan Hoa Ward, Ho Chi Minh City, Vietnam
Phone: 0779.779.790

7. Means and tools for users to access and edit their personal data.

Customers can exercise their right to edit and update their personal information by contacting us at the phone number: 0779.779.790.

8. Customer Rights
Customers have the right to:
+ Request access to, edit, or delete their personal information.

+ Refuse to receive advertising and promotional information from the Parfumelite.vn website.

+ File a complaint if there is a violation of personal information security.

9. Changes to Privacy Terms
The Parfumelite.vn website may update the customer information privacy terms when necessary. Any changes will be announced on the application or our application. Customers should regularly check to be aware of any changes (if any).

10. Mechanism for Receiving and Resolving Consumer Complaints Regarding the Misuse or Unauthorized Use of Personal Information
When consumers discover that their personal information on the Parfumelite.vn website has been misused or used outside the scope of information usage, they can submit a complaint to the Parfumelite.vn website in the following ways:
- Call the Hotline: 0779.779.790
- Send a written complaint to the address: 63 Tu Xuong Street, Xuan Hoa Ward, Ho Chi Minh City, Vietnam
The time limit for the Parfumelite.vn website to process complaints related to customer personal information is 3 (three) working days from the date of receiving the customer's complaint.

In all cases, the Parfumelite.vn website prioritizes negotiation and mediation with customers to reach an agreement and provide a solution for handling the complaint.

In the event that the two parties fail to reach a satisfactory agreement, resulting in unsuccessful negotiation and mediation, either party has the right to initiate legal action.